image
image
image
Our Address

Zigshot.com, 1111B S Governors Ave STE 40521 Dover, DE 19904

Phone Number

+1-2028305576

Contact Info

FAQ

Frequently Asked Questions

The length of videos you can create depends on the specific requirements of each social media platform; however, our tools are optimized for short-form content—typically under one minute—to maximize viewer retention and engagement.

Two-factor authentication (2FA) adds an extra layer of security to your account by requiring two forms of verification before granting access. This typically involves something you know (your password) and something you have (a code sent to your mobile device). This ensures that even if someone obtains your password, they cannot access your account without the second factor.

We offer several subscription plans tailored to meet various needs—from starter plans starting from $49 with basic features to premium plans that unlock advanced functionalities such as unlimited uploads and additional storage space at competitive pricing.

Once you've published your videos through our platform, you can access analytics features that provide insights into view counts, engagement rates, likes/dislikes ratios, and more. These metrics help you understand how well your content is performing across different platforms.

Our platform is designed to simplify the video creation process, allowing users to produce high-quality short videos for social media platforms like TikTok, Instagram Reels, and YouTube Shorts. We provide intuitive tools that streamline editing, enhance creativity, and optimize content for maximum engagement.

Our editing tools include a responsive timeline that allows for precise trimming at the frame level. You can easily navigate through your footage to make accurate adjustments and ensure every detail aligns perfectly with your creative vision.

Yes! Our platform allows you to fully customize subtitles by adjusting the font type, size, color, position, and style. This flexibility helps align subtitles with your brand identity or content theme while enhancing viewer engagement.

To improve the visibility of your videos, focus on optimizing titles, descriptions, and tags with relevant keywords that resonate with your target audience. Additionally, create eye-catching thumbnails and encourage viewer engagement through calls to action (CTAs). Sharing your content across multiple platforms and collaborating with influencers can also help increase reach.

We offer multiple support options including a comprehensive help center with tutorials and FAQs as well as email support for more personalized assistance. Additionally, we offer ticket support as well.

You can upload a wide range of video formats including MP4, MKV, MOV, and WEBM. Our platform is built to ensure compatibility with all common formats so you can focus on creating without worrying about technical issues.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow